Notification of Sensor Malfunction:
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Alert Receipt:
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If you receive a "Refrigerant Temperature Malfunction" alert on your Ice Barrel App or Chiller UI, it means there is an issue with reading the refrigerant temperature. Here’s what you need to know and do:
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Guidance on Sensor Issue:
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Support Content
The refrigerant temperature sensor is crucial for the Chiller’s cooling efficiency. Accurate readings ensure optimal performance and energy use. Here’s why:
- Monitors Refrigerant Temperature: The sensor tracks the temperature as the refrigerant absorbs heat from the water and releases it into the atmosphere.
- Maintains Cooling Efficiency: Accurate readings help the Chiller adjust cooling cycles to maintain desired water temperatures, ensuring effective cooling while minimizing energy use.
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Recommended User Action - System Restart:
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Restart Procedure:
- Perform a system restart as a potential fix for the sensor issue:
- Safely power down the Chiller by pressing the power button for 3 seconds.
- Wait for a short period to allow the system to fully shut down.
- Power the Chiller back on by pressing the power button for 3 seconds again.
- Perform a system restart as a potential fix for the sensor issue:
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Post-Restart Monitoring:
- After restarting, monitor the Chiller to see if the refrigerant temperature sensor malfunction alert clears and if the Chiller resumes normal operation.
Contacting Support for Persistent Issues:
- Should the problem persist or recur, contact the Ice Barrel Customer Experience Team through the chatbot on icebarrel.com.