Chiller Tilt Alert

Critical Tilt Alert Notification:

• • Alert Receipt: You are alerted via the Ice Barrel App and Chiller UI with a "Chiller Tilt Alert," indicating the Chiller is tilted over 15°, compromising its operation.
  • Protect Mode Activation: The alert explains that the Chiller has automatically entered Protect Mode, suspending operations to prevent damage. The notification includes a link or QR code with guidance on addressing the tilt issue.

• Immediate Action for Leveling

  • Levelness Importance: The Chiller must be on stable and level ground for optimal functionality. The accelerometer sensor monitors the tilt, and maintaining levelness ensures the system operates correctly.
  • Adjusting Chiller Position: Carefully adjust the Chiller's position to ensure it's level. Use a physical level tool for accuracy. Here are some tips:
    • Place the level tool on top of the Chiller.
    • Adjust the Chiller by lifting or lowering one side until the bubble in the level tool is centered.
    • Ensure the ground beneath the Chiller is firm and stable to prevent future tilting.

• Automatic Resumption of Operations:

  • System Auto-Reset: Once the Chiller is leveled, it will automatically exit Protect Mode and resume its scheduled operations without the need for manual intervention.
  • Monitoring Post-Leveling: Observe the Chiller after leveling to confirm it has successfully returned to its normal operational state.

• Manual Restart (If Needed):

  • Restart Instructions: If the Chiller does not automatically resume operations after being leveled, perform a manual restart:
    • Press the power button for 3 seconds to power off the Chiller.
    • Wait a brief period.
    • Press the power button for 3 seconds again to power it back on.
  • System Check: After restarting, ensure the Chiller operates as expected and that all scheduled activities are active.

• Resolving the Notification:

  • Notification Persistence: The "Chiller Tilt Alert" notification will persist until the issue is fully resolved, ensuring you are aware of the critical nature of maintaining levelness.
  • Manual Clearing: Once the Chiller is confirmed to be level and operational, manually clear the notification via the app or Chiller UI, signifying the resolution of the tilt issue.

• Further Support:

  • Continued Vigilance: Regularly check the Chiller's levelness, especially in environments prone to shifts or vibrations that might cause tilting.
  • Contacting CX Support: For recurring tilt issues or difficulties in achieving levelness, reach out to Customer Experience (CX) support for assistance or additional troubleshooting.